---
title: "PixelTamp Support"
url: "https://pixeltamp.com/support"
description: "Help and bug reporting guidelines for PixelTamp on macOS. Contact the developer directly."
---

# PixelTamp Support

Need assistance with PixelTamp, found a bug, or have a feature request? Get in touch directly.

## Send a Support Message

Submit a bug report, request a feature, or ask a question directly from here.

Do not fill this field

Submission failed

We could not deliver your message. You can email us directly at[hello@dhustonedigital.com](mailto:hello@dhustonedigital.com).

### Message received

Thank you. We have received your inquiry and will follow up with you by email.

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Name (optional)

Email Address \*

Inquiry Type \*Bug or Unexpected BehaviourGeneral Question or SupportFeature SuggestionGeneral Feedback

Message \*

Diagnostic Details (optional)From app error or queue

Attach File (optional, max 10 MB)

Supported: PNG, JPEG, WebP, HEIC, plain text, log files, or zip archives.

Send Message

Direct Developer Support

## Email us directly

PixelTamp is a free, independent macOS utility. If you prefer using your email client or have questions, send an email to:

[hello@dhustonedigital.com](mailto:hello@dhustonedigital.com?subject=PixelTamp%20Feedback)

## Reporting a Bug or Issue

To help reproduce and fix any issue quickly, please include the following details in your report:

**Quick Diagnostic Copy:** If an error occurred in PixelTamp, click **"Copy Diagnostic Details"** on the error screen or right-click any failed item in the batch queue to select **"Copy Diagnostic Report"**. This copies a privacy-safe summary directly to your clipboard, ready to paste into the form above or into your email.

1System Details

Your macOS version (e.g. macOS 26.0) and Mac model (e.g. M3 MacBook Pro or M4 Mac mini).

2Media File Information

The input format (e.g. PNG, HEIC, QuickTime MOV) and resolution / size of the problematic file.

3Selected Settings

The active preset (Tamped, Lossless, Aggressive) and chosen dimension constraint.

4Observed Behaviour

What occurred versus what you expected (error text in queue, unexpected size, or visual anomaly).